PRIVACY
POLICY

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 2, 2025GDPR Compliant
1. Introduction

Asia One Local Guides Community ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register for our event or use our services.

This policy applies to all information collected through our website, event registration, and related services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Local Guides profile information and level
  • Dietary preferences and accessibility requirements
  • Emergency contact information
  • Payment information (processed securely by our payment partners)

Technical Information:

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Event Information:

  • Photos and videos taken during the event
  • Participation records and feedback
  • Social media interactions related to the event
3. How We Use Your Information

We use your information for the following purposes:

Event Management:

  • Process registrations and payments
  • Send event confirmations and updates
  • Manage event logistics and communications
  • Provide customer support

Communication:

  • Send important event notifications
  • Share event-related content and updates
  • Respond to inquiries and provide support

Improvement & Marketing:

  • Analyze website usage and improve our services
  • Send promotional materials about future events (with consent)
  • Create anonymized reports and statistics
4. Data Security

We implement appropriate security measures to protect your personal information:

Technical Safeguards:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security updates and monitoring
  • Access controls and authentication

Administrative Safeguards:

  • Limited access to personal information
  • Staff training on data protection
  • Regular security audits and assessments
  • Incident response procedures

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access & Control:

  • Request access to your personal information
  • Update or correct inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications

Data Portability:

  • Request a copy of your information in a portable format
  • Transfer your information to another service provider

To exercise these rights, contact us at privacy@asiaone.community

6. Contact & Updates

Data Protection Contact:

Policy Updates:

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

Data Retention:

We retain your information for as long as necessary to provide services and comply with legal obligations. Event-related data is typically retained for 3 years for operational and legal purposes.

Questions About Your Privacy?

If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.